HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?

How long we keep information we collect about you depends on the type of information. After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.

  • Customer information: Information we collect about you to provide you with our Services will be retained for the duration of the services period. After the end of the customer relationship such data will continue to be retained for as long as these data are necessary for the maintenance of your account(s) and for the administration of documents or data relating to your account(s). Otherwise customer data will be deleted after 1 year.

  • Payment information: We do not store credit card numbers (other than the last four digits) after a transaction is completed. For tax purposes, we retain correspondence, invoices, and other booking documentation for 7 years.

  • Account information: We retain your account information for as long as your account is active and for a six-month period thereafter in case you decide to re-activate the Service, in the event of unintentional deletion, to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services.

  • Marketing information: Information such as your email address or phone number collected online on our Sites or offline from our interactions with you at our tradeshows or properties, and used for direct marketing and sales activities will be retained for as long as we have an active (customer) relationship with you. We treat you as an active contact if you have not made a deletion request. If you opt-out of marketing communications, we retain your account information for a six-month period thereafter to protect our legitimate interest in being able to restore this data in the event of unintentional deletion; or in establishing, exercising or defending legal claims in connection with the registration for, and consent to, receipt of marketing communications.

  • Device and browsing information: Log files are deleted after 120 days. Session cookies expire and are deleted at the end of your browser session. Persistent cookies may be set to expire from 30 days to 1 year depending on the function of the cookie. After those periods expire, this information will be deleted or made anonymous.